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Vivenet Privacy Policy

Safeguarding Our Subcribers' Privacy


Your privacy is very important to Vivenet, LLC ("Vivenet"). This Vivenet Privacy Policy spells out Vivenet's commitment to respecting the privacy of Vivenet subscribers. Vivenet reserves the right to change this policy, and we will notify you of any changes.

Collected Information on Our Subscribers

Personally Identifiable Information

Aggregate Information

A Special Note Concerning Privacy and Children Online

Guidelines for Parents

Third-Party Provider Content

Contact Information

Collected Information on Our Subcribers

Collected information is usually grouped into two categories: personally identifiable information and so-called "aggregate" information. Personally identifiable information is any information in Vivenet's possession that is associated with a specific Subscriber (such as a name or address) and information we collect about how individual Subcribers use Vivenet (such as the fact that a Subcriber visits sports pages, or has purchased merchandise through Vivenet.) It does not include aggregate information, which is general demographic information (such as the total number of Subcribers who are more than 35 years old), or information which a Subcriber has made public on Vivenet.

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Personally Identifiable Information
Vivenet uses personal information only for the following purposes:

to process requests and orders placed with advertisers,  merchants and service providers on Vivenet;

to personalize Vivenet based on Subscribers’ interests, including making Subscribers aware of editorial features, advertisements, and commercial offerings that may be of interest;

to communicate with Subscribers, including promoting Vivenet;

to register a Subscriber for a contest or sweepstakes and to administer or make related offers from the same;

to serve Subscribers when they have questions or problems;

to perform normal business operations, such as billing, collection, and accounting; and

to investigate complaints and protect Vivenet and its Subscribers, in compliance with the law, the Vivenet Subscriber Agreement, Interactive Features Guidelines and Vivenet policies.

Vivenet uses strict procedures and safeguards designed to protect the privacy of all personal information. All Vivenet employees with access to personal information are required to follow specific practices concerning its proper handling. Vivenet's employees never inspect or disclose to others the contents of these private messages except with the specific consent of the sender or recipient, or as specifically authorized or required by law.

Vivenet respects the privacy of personal files in Subscribers’ computers. Vivenet does not access, read, upload or store data contained in or derived from private files without the Subscriber’s authorization.

Your authorization allows Vivenet to provide you with consistently fast and reliable network access by sending diagnostic data about your computer and your connections with Vivenet. Such data include call failure data, communications bit rate, local access number used, version numbers, and modem type. Vivenet will use this information to evaluate and improve the quality of your connections.

From time to time, we'll make our membership list available to carefully selected outside organizations. Vivenet may also send approved commercial communications to Subscribers on behalf of outside parties. If you do not want your name, address, e-mail address or other personal information to be provided for such purposes, indicate your intent by emailing the administator with your preference.

Vivenet complies in all respects with the Electronic Communications Privacy Act of 1986, as amended, ("ECPA"). Subject to the subpoena, warrant, consent, and court order provisions of ECPA, Vivenet must provide Subscriber information and/or Internet communications to the proper authorities Vivenet may establish time limits and/or other criteria under which private e-mail will be automatically removed from your online mailbox. Vivenet has no responsibility to retain or deliver private e-mail that is located in a Subscriber's online mailbox at the time of that Subscriber's suspension or termination, or that is addressed to such Subscriber thereafter.

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Aggregate Information
Vivenet tracks the total number of visitors to each of our pages within Vivenet in an aggregate form to allow us to update and improve our sites. Personally identifiable information is not extracted in this process. Vivenet may use or disclose aggregated (not personally identifiable) information for any purpose. A Subscriber enters our pages from the site of one of Vivenet's partners, our system will recognize the path the visitor has taken. Such partners are companies such as on-line auctions or mortgage companies with whom Vivenet engages in promotional deals. The benefits of these deals are often passed on to Vivenet Subscribers.

                    

 A Special Note Concerning Privacy and Children Online Members of Vivenet are required to be 18 years of age or older. In  fact, you confirmed that you were 18 or older when you enrolled in Vivenet. However, Subscribers may want to allow their children to use Vivenet to access the Internet. Although the Internet offers a wealth of information and exciting opportunities to explore, some of its content may not be suitable for children. Understandably, as the popularity of the Internet has grown, so have concerns among parents. Vivenet believes that parents should supervise their children's online activities and Vivenet suggests that they consider using parental control tools available from software manufacturers that help provide a child-friendly online environment.

Please instruct your children not to give out their name, address or e-mail address, or provide any personal information to anyone without your permission. It may also be wise to carefully note all the people with whom your child frequently corresponds over the Internet or on any online service.

 

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Guidelines for Parents

By taking responsibility for their children's online computer use, parents can greatly minimize the potential risks.

Make it a family rule to:

Never give out identifying information - home address, school name, or telephone number - in a public message such as chat or bulletin boards, and be sure you are dealing with someone that both you and your child know and trust before giving it out via e-mail. Think carefully before revealing any personal information such as age, marital status, or financial information. Consider using a pseudonym or unlisting your child's name from Internet sites in which they participate.

Consider keeping the computer in a family room rather than the child's bedroom. Be sure to make this a family activity. Get to know their "online friends" just as you get to know all of their other friends.

Get to know the Internet sites your child uses. If you don't know how to get to them, get your child to show you. Find out what types of information it offers and whether there are ways for parents to block out objectionable material.

Never allow a child to arrange a face-to-face meeting with another computer user without parental permission. If a meeting is arranged, make the first one in a public spot, and be sure to accompany your child.

Never respond to messages or bulletin board items that are suggestive, obscene, belligerent, threatening, or make you feel uncomfortable. Encourage your children to tell you if they encounter such messages. If you or your child receives a message that is harassing, or of a sexual nature, or threatening, alert the appropriate law enforcement agency. You may also send an alert to Vivenet if the message is from another Vivenet Subscriber, or to the online service from which the message originated.

Should you become aware of the transmission, use, or viewing of child pornography while online, immediately report this Federal Bureau of Investigation and to the National Center for Missing and Exploited Children by calling 1-800-843-5678.

Remember that people online may not be who they seem. Because you can't see or even hear the person, it is easy for someone to misrepresent him- or herself. Thus, someone indicating that "she" is a "12-year-old girl" could really be a 40-year-old man.

Remember that everything you read online may not be true. Any offer that's "too good to be true" probably is. Be very careful about any offers that involve your coming to a meeting or having someone visit your house.

Set reasonable rules and guidelines for computer use by your children. Discuss these rules and post them near the computer as a reminder. Remember to monitor their compliance with these rules, especially when it comes to the amount of time your children spend on the computer. A child or teenager's excessive use of the interactive features of the Internet, especially late at night, may be a clue that there is a potential problem.

 

 

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Third-Party Provider Content
Please keep in mind that all the bulletin boards, chat areas, and newsgroups on Vivenet pages are solely controlled and operated by a third party, not by Vivenet. Please also remember that when you use these interactive features, that you are not just speaking with Vivenet Subscribers, but with anyone on the Internet. The third party content is not protected behind a Vivenet firewall, that is, it is not proprietary to Vivenet, and is therefore open to anyone to participate.

The search engine technology automatically produces search results that reference sites and information located worldwide throughout the Internet. Because neither Vivenet nor the third party service provider has control over such sites and information, there are no guarantees as to such sites and information, including as to:

the accuracy, currency, content, or quality of any such sites and information, or

whether a search may locate unintended and objectionable content.

Because some of the content on the Internet consists of material that is adult-oriented or otherwise objectionable to some people, the results of your search may automatically and unintentionally generate links or references to objectionable material. Vivenet has no control over, and can make no claim that such surprises will not occur. Computerized search technology does not give you search results limited to only the hits that you were seeking. There may be extraneous hits as well.

 

 

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Contact Information

For answers to specific concerns regarding privacy that are not addressed here, see our Home Page. This will provide information on whom and how to contact us at Vivenet.

 

 

© 2002 Vivenet, LLC. All rights reserved.